MANUAL IN TERMS OF SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATIO

1. DEFINITIONS

The following expressions have the meanings assigned to them hereunder and cognate expressions bear corresponding meanings, namely -

1.1 “PAIA” Promotion of Access to Information Act No. 2 of 2000 (as amended);

1.2 “POPIA” Protection of Personal Information Act No.4 of 2013;

1.3 “REGULATOR” shall mean the Information Regulator of the REPUBLIC; and

1.4 “REPUBLIC” shall mean the REPUBLIC.

2. BACKGROUND TO THE PROMOTION OF ACCESS TO INFORMATION ACT

2.1 PAIA was enacted on 3 February 2000 and aims to:

2.1.1 Foster and maintain a culture of transparency and accountability in public and private bodies by giving effect to the right of access to information, as contained in Section 32 of the Constitution of the REPUBLIC; and

2.1.2 Actively promote a society in which the people of South Africa have effective access to information, in order to cultivate the full exercise and protection of their rights.

2.2 Pursuant to Section 51 of PAIA, all private bodies are required to compile a manual, for purposes of compliance in respect thereof.

2.3 Reference to, and inclusion of, any information herein, in addition to the information, which is specifically required in terms of Section 51 of PAIA, does not have the effect of creating any rights or entitlements to receive such information, unless it is so prescribed in terms of PAIA.

2.4 PAIA gives any person who seeks access to a record of a private or public body (hereinafter referred to as a “REQUESTER”), a right to lodge a request for access to the information officer of a public or private body.

2.5 PAIA provides that requests for access to a company’s prescribed information may be made to the company, and that the company is obliged to make such information available, subject to applicable legislative and/or regulatory requirements, unless such information is prohibited from release, in terms of PAIA.

3. PURPOSE OF THE MANUAL

This PAIA Manual is useful for the public to-

3.1 check the categories of records held by a body which are available without a person having to submit a formal PAIA request;

3.2 have a sufficient understanding of how to make a request for access to a record of the body, by providing a description of the subjects on which the body holds records and the categories of records held on each subject;

3.3 know the description of the records of the body which are available in accordance with any other legislation;

3.4 access all the relevant contact details of the Information Officer and Deputy Information Officer who will assist the public with the records they intend to access;

3.5 know the description of the guide on how to use PAIA, as updated by the REGULATOR and how to obtain access to it;

3.6 know if the body will process personal information, the purpose of processing of personal information and the description of the categories of data subjects and of the information or categories of information relating thereto;

3.7 know the description of the categories of data subjects and of the information or categories of information relating thereto;

3.8 know the recipients or categories of recipients to whom the personal information may be supplied;

3.9 know if the body has planned to transfer or process personal information outside the REPUBLIC and the recipients or categories of recipients to whom the personal information may be supplied; and

3.10 know whether the body has appropriate security measures to ensure the confidentiality, integrity and availability of the personal information which is to be processed.

4. COMPANY INTRODUCTION

4.1 Enterprise Africa International (Pty) Ltd with registration number 2016/330251/07 (hereinafter referred to as the “COMPANY”) is a private company duly incorporated and registered in South Africa in accordance with the provisions of the Companies Act 71 of 2008, as amended, with its registered office situated at 300 Acacia Road, Darrenwood, Randburg, Gauteng, 2194.

4.2 The COMPANY is a business management and administration consultancy agency providing a range of services to various clients locally and internationally.

4.3 This manual of the COMPANY is available for viewing at its premises situated at 1^st Floor Kiepersol House, Stonemill Office Park, 300 Acacia Road, Darrenwood, 2194 as well as on the COMPANY’S website, which may be accessed at https://enter-africa.com/

5. KEY CONTACT DETAILS (SECTION 51(1)(a))

5.1 Chief Information Officer

Name: Volker Werth

Tel: 011 476 1725

Email: werth@intergest.com

5.2 National or Head Office

Postal Address: PO Box 4367, Cresta, Gauteng, 2118 Physical Address: 300 Acacia Road, Darrenwood Randburg,Gauteng, 2194.

Telephone: 011 476 1776

Email: sales@enter-africa.com

Website: www.enter-africa.com

6. THE GUIDE REFERRED TO IN SECTION 10 OF THE ACT (SECTION 51(1)(b)(i))

6.1 The REGULATOR has, in terms of section 10(1) of PAIA, as amended, updated, and made available the revised Guide on how to use PAIA (“Guide”), in an easily comprehensible form and manner, as may reasonably be required by a person who wishes to exercise any right contemplated in PAIA and POPIA.

6.2 The Guide is available in each of the official languages and in braille.

6.3 The aforesaid Guide contains the description of-

6.3.1 the objects of PAIA and POPIA;

6.3.2 the postal and street address, phone, and fax number and, if available, electronic mail address of-

6.3.2.1 the Information Officer of every public body, and

6.3.2.2 every Deputy Information Officer of every public and private body designated in terms of section 17(1) of PAIA and section 56 of POPIA;

6.3.3 the manner and form of a request for-

6.3.3.1 access to a record of a public body contemplated in section 11; and

6.3.3.2 access to a record of a private body contemplated in section 50;

6.3.4 the assistance available from the Information Officer of a public body in terms of PAIA and POPIA;

6.3.5 the assistance available from the REGULATOR in terms of PAIA and POPIA;

6.3.6 all remedies in law available regarding an act or failure to act in respect of a right or duty conferred or imposed by PAIA and POPIA, including the manner of lodging-

6.3.6.1 an internal appeal;

6.3.6.2 a complaint to the REGULATOR; and

6.3.6.3 an application with a court against a decision by the information officer of a public body, a decision on internal appeal or a decision by the REGULATOR or a decision of the head of a private body;

6.3.7 the provisions of sections 14 and 51 requiring a public body and private body, respectively, to compile a manual, and how to obtain access to a manual;

6.3.8 the provisions of sections 15 and 52 providing for the voluntary disclosure of categories of records by a public body and private body, respectively;

6.3.9 the notices issued in terms of sections 22 and 54 regarding fees to be paid in relation to requests for access; and

6.3.10 the regulations made in terms of section 92.

6.4 Members of the public can inspect or make copies of the Guide from the offices of the public and private bodies, including the office of the REGULATOR, during normal working hours.

6.5 The Guide can also be obtained-

6.5.1 upon request to the Information Officer;

6.5.2 from the website of the REGULATOR (https://www.justice.gov.za/inforeg/).

6.6 A copy of the Guide is also available in the following two official languages, for public inspection during normal office hours-

6.6.1 English and Afrikaans.

7. SECTION 52(2) NOTICE (SECTION 51(1)(b)(ii))

7.1 At this stage, no notices have been published on the categories of records that are automatically available, without a person having to request access in terms of PAIA.

7.2 However, certain information is freely available as is listed in the table below.

Category of records	Types of records	Available by email	Available on website	Available upon request
Publicly Available Information	Memorandum of Incorporation Director’s names Incorporation Documents			X
Personnel Records (Only available to employees concerned)	Employment contracts and terms and conditions of employment Records of disciplinary hearings Payslips Company policies and procedures			X
Financial Information (Only available to Clients)	Banking details VAT Numbers	X
Publications	Brochures Circulars and external newsletters	X	X
Service offerings	Information regarding the COMPANY’S areas of expertise	X	X
Contact Information	The addresses and telephone numbers of the COMPANY		X

7.3 Should a person wish to request access to any of the freely available information listed above, they may do by contacting the COMPANY telephonically, or via email with their request, alternatively they may visit COMPANYS’ website to access the relevant information, where such information is available.

7.4 Additionally, the following information is available to all employees and need not be requested: -

Category of records

Types of the Record

Freely available

Employee records

Includes, amongst other things, private records provided by employees, records provided by third parties relating to employees, conditions of employment and other employee-related contractual and quasi legal records, internal evaluation records, correspondence with employees, training records, records of disciplinary hearings and related matters, the COMPANY’S’ policies, and procedures.

7.5 Employees may access these records by directing their request to the COMPANY.

8. INFORMATION/DOCUMENTATION HELD IN ACCORDANCE WITH OTHER LEGISLATION (SECTION 51(1)(b)(iii))

8.1 Certain records of the COMPANY are available in terms of legislation other than PAIA. Unless disclosure is prohibited in terms of the relevant legislation, regulations, contractual agreements or otherwise, records which are required to be made available in terms of the relevant legislation shall be made available for inspection by interested parties, subject to the requirements and conditions set out in the relevant legislation and internal policies and procedures.

8.2 Accordingly, information is available in terms of the following legislation, if and where applicable:

Item	Legislation
1.	Companies Act 71 of 2008, as amended.
2.	Copyright Act 98 of 1978, as amended.
3.	Trade Marks Act 194 of 1993, as amended.
4.	Employment Equity Act 55 of 1998, as amended.
5.	Income Tax Act 95 of 1967, as amended.
6.	Labour Relations Act 66 of 1995, as amended.
7.	Basic Conditions of Employment Act 75 of 1997, as amended
8.	Value Added Tax Act 89 of 1991, as amended.
9.	Protection of Personal Information Act 4 of 2013, as amended.
10.	Promotion of Access to Information Act 2 of 2000, as amended.
11.	Unemployment Insurance Act 30 of 1996, as amended.
12.	Electronic Communications and Transactions Act 25 of 2002, as amended.
13.	Compensation of Occupational Injuries and Diseases Act 130 of 1993, as amended.
14.	Occupational Health and Safety Act 85 of 1993, as amended.
15.	Consumer Protection Act 68 of 2008, as amended.
16.	Tax Administration Act 28 of 2011, as amended.
17.	Financial Intelligence Centre Act 38 of 2001, as amended.
18.	Competition Act 71 of 2008, as amended.

8.3 The above is not an exhaustive list of the COMPANY’S applicable statutes, which may require the keeping of records.

9. FORM OF REQUEST (SECTION 51(1)(b)(iv))

9.1 To facilitate the processing of your request for access to a record, kindly:

9.2 Use the prescribed form (Form 2), of Government Notice No. R.757 dated 27 August 2021, a copy of which is annexed hereto marked Appendix 1.

9.3 Address your request to the COMPANY.

9.4 Provide sufficient details to enable the COMPANY to identify:

9.4.1 The record(s) requested;

9.4.2 The REQUESTER (and if an agent is lodging the request, proof of capacity);

9.4.3 The form of access which is required;

9.4.4 The postal address, fax number, email address or other relevant information of the REQUESTER in the REPUBLIC;

9.4.5 The right, which the REQUESTER is seeking to exercise or protect with an explanation of the reason the record is required to exercise or protect the right;

9.4.6 If the REQUESTER wishes to be informed of the decision in any manner (in addition to the written decision), the manner and particulars thereof;

9.4.7 If the request is made on behalf of a person, to furnish proof of the capacity in which the REQUESTER makes such request, to the satisfaction of the COMPANY’S

9.5 The COMPANY may, and must in certain instances, refuse access to records on any of the grounds set out in Part 3 of Chapter 4 of PAIA, which instances include, but are not limited to, the following:

9.5.1 That access would have the effect of unreasonably disclosing PERSONAL INFORMATION about a third party;

9.5.2 The necessity of protecting the confidential information of a third party;

9.5.3 The necessity of protecting the safety of individuals and protecting

property;

9.5.4 That the record constitutes privileged information of a third party, or the COMPANY itself; and

9.5.5 Professional privilege.

9.6 The COMPANY will make a decision in relation to a request for a record within 30 (Thirty) days from the date of receipt of the request, unless third parties are required to be notified or the 30 (Thirty) day period is extended as provided for in PAIA. The COMPANY will notify the REQUESTER ACCORDINGLY

9.7 The following applies to requests:

9.7.1 A REQUESTER is required to pay the prescribed fees (R140.00) before a request will be processed;

9.7.2 If the search and preparation of the record requested requires more than the prescribed hours (six), a deposit shall be paid (of not more than one third of the access fee which would be payable if the request were granted);

9.7.3 A REQUESTER may lodge an application with a court against the tender/payment of the request fee and/or deposit;

9.7.4 Records may be withheld until the fees have been paid.

9.7.5 Payments should be made to the COMPANY.

9.8 The fee structure is available on the website of the South African Information Regulator at https://www.justice.gov.za/inforeg/legal/20210827-gg45057gon757-PAIAregulations.pdf.

9.9 The COMPANY holds records pertaining to certain subjects. The below table provides an indication of the subjects, on which The COMPANY holds records, as well as the categories of records held on each subject.

SUBJECTS ON WHICH THE COMPANY HOLDS RECORDS.	CATEGORIES OF RECORDS HELD ON EACH SUBJECT.
Property	Asset registers, Title Deeds and Lease agreements in respect of immovable property, insurance records in respect of moveable and immovable property.
Accounting Records	Accounting records, debtors records, creditors records, insurance reports, Auditors reports, invoices, billing information, reconciliations, credit/debit notes, journals, annual financial statements, ledgers, balance sheets, income statements, trial balances, payment schedules, cheque runs and cash flow statements, interim and annual financial statements.
Publications	Updates, newsletters, COMPANY information, product information and other publications prepared by the COMPANY.
Taxation Records	Pay as you earn records, documents issued to employees pertaining to income tax, records of payments to SARS on behalf of employees, COMPANY Tax Returns, COMPANY VAT records, Unemployment Insurance Fund Records
Administration Records	Minutes of meetings of the COMPANY, minutes of meetings of the committees and sub committees of the COMPANY, general correspondence, lease agreements, copies and correspondence relating to various insurance policies, salary work-papers, security systems and operational records.
Human Resources Records	Contracts of employment, list of employees, conditions of employment, payroll records, disciplinary records, leave records, remuneration records, conditions of employment, job specifications, performance evaluations, health and safety records personnel files, records provided by third parties relating to personnel, information relating to prospective employees including curricula vitae and application forms, employee tax information, insurance fund contributions, documents relating to disciplinary and grievance procedures and all employment applications, remuneration policy.
Marketing	Content for the COMPANY’S website, customer records, databases, product records mailing lists for clients and potential clients and general correspondence.
Clients	Client information and documentation including documentation in terms of FICA, correspondence with clients and correspondence with third parties.
Customers	Customer information and documentation including documentation in terms of FICA, correspondence with Customers and general correspondence with members of the public, customer performance records and buying trends i.e. SSD, Customer personnel information i.e. contact details of customer representatives etc.
Suppliers	Supplier lists and details, agreements with suppliers, programmes including software license agreements, relevant personnel information
Subcontractors	Administrative and logistics service agreement and Quality Assurance agreements, Operational service agreements and agreement with third party service providers, details in respect of company representatives, financial information and correspondence.
Information Technology	The network and the systems on it, Information technology computer software, records relating to computer systems.

10. RELATIONSHIP WITH THE PROTECTION OF PERSONAL INFORMATION ACT 4 of 2013,AS AMENDED (‘POPIA’) (SECTIONS 51(1)(c)(i) - 51(1)(c)(iv))

10.1 Purpose of Processing Personal Information (Section 51(1)(c)(i))

10.1.1 The COMPANY collects and processes personal information for various reasons, such as: -

10.1.1.1 To enable use of the COMPANY’S website;

10.1.1.2 To enable the COMPANY to identify customers, suppliers, sub-contractors, employees and any accounts they hold with the COMPANY where applicable;

10.1.1.3 To provide customers, suppliers, sub-contractors, employees, with customer service and/or organisational support (where applicable);

10.1.1.4 To provide customers and suppliers with details relating to events and training opportunities;

10.1.1.5 For billing and payment purposes;

10.1.1.6 To manage transactions and to retain information concerning transaction history;

10.1.1.7 To contact customers, suppliers, sub-contractors, employees, and members of the public in relation to any inquiries, or to deal with any correspondence concerns, or complaints;

10.1.1.8 To send newsletters or marketing communications;

10.1.1.9 To correspond with Clients, Vendors, employees and/or members of the public;

10.1.1.10 To take the steps which are necessary to conclude a contract with a customer, supplier, sub-contractor, employee, and/or member of the public as the case may be;

10.1.1.11 To comply with contractual obligations towards customers, suppliers, sub-contractors and/or employees;

10.1.1.12 To comply with obligations imposed by the laws of the REPUBLIC;

10.1.1.13 Where processing is intended to protect the legitimate interests of customers, suppliers, sub-contractors, employees, and members of the public; and/or

10.1.1.14 Where processing is necessary to pursue to the COMPANY’S legitimate interests or that of a third party to whom information may be supplied.

10.2 Description of the categories of Data Subjects and of the information or categories of information relating thereto (Section 51(1)(c)(ii))

Categories of Data Subjects	Personal Information that may be processed
Members of the public	Names, addresses, telephone, or email addresses.
Customers / Clients	name, age, address, zip/postal code, email address and phone number, when clients or customers contact us, such as to send an enquiry or make a request, any correspondence or application may be kept and added to your personal information.
Service Providers	Names, addresses, registration numbers or identity numbers, bank details, contact information, details of customer representatives (where applicable), financial information and VAT numbers.
Employees	Name and surname, gender, nationality, race, marital status, date of birth, age, personal contact details, emergency contact details, ID number or passport number, as well as the personal information of employees family members for the purposes of medical aid and pension, driver’s license details, languages spoken and/or details of your health, possible disability and/or criminal or credit related information , as well as your financial and tax related information, Contract of Employment or engagement, work contact details, employee or payroll number, work location, your work biography, the department in which you render services, the person to whom you are to report to, your termination/contract end date (if any), the reason for termination, your last day of work and/or the content of any interviews conducted when you leave the company, Documentation in respect of your registration with any applicable authority (i.e. SARS and/or the Department of Labour), your status in respect of such registration, any registration certificates or references in respect thereof, Information in respect of your remuneration, whether hourly, contractually, or in terms of salary, information regarding allowances, overtime, bonuses and/or commission, leave payment, bank account information, income tax information, expense claims and any information of a similar nature, Information regarding statutory or contractual leave accrued and/or taken, requests and approval therefore (if any), attendance or absence information, manager and/or HR communications, Appraisals and performance review information, performance objectives and/or outcomes and any records which are kept in respect thereof, Appraisals and performance review information, performance objectives and/or outcomes and any records which are kept in respect thereof, Records and documentation regarding any training courses which have been attended, agreements in respect of such training and any certifications in respect thereof, documentation and records in respect of any claims or legal proceedings brought by the employee, mediation, conciliation or arbitration proceedings, settlement negotiations, records of any employee grievances or complaints and documentation pertaining to the resolution thereof, Records of any electronic communications sent or received using company equipment or company provided internet access, login and access records of on any systems or buildings, download and printing records on company equipment, call or meeting recordings, information captured by IT security which are used for health safety and security and specifically the protection of our assets, as well as health information collected in terms of the Occupational Health and Safety Act, records provided by third parties relating to employees, and information relating to prospective employees including curricula vitae and application forms.
Sub-contractors	Names, addresses, registration numbers or identity numbers, bank details, contact information, details of customer representatives (where applicable), financial information, vat numbers and conformance to safety legislation and controlled process.

10.3 Recipients or categories of recipients to whom the personal information may be supplied (Section 51(1)(c)(iii))

Category of personal information	Recipients or Categories of Recipients to whom the personal information may be supplied
Names and contact information for members of the public who contact the COMPANY.	Various departments of the COMPANY, who are able to respond to questions and provide necessary information to members of the public.
Employee qualifications	South African Qualifications Authority for qualification verification
Employee information in respect of COVID-19 Status	Department of Health; Department of Labour
Employee name, identity number, date of birth, address, contact number, email address, income tax number, bank details, remuneration structure and frequency.	Payroll service provider to make provision for payment of remuneration; Financial advisor for provident fund and medical aid; Among the group of companies for the purposes of intercompany reporting.
Employee names and contact information.	Customers, service providers, suppliers, and members of the public to the extent that such sharing is necessary to allow such customers and/or subcontractors to contact the COMPANY and/or its relevant employees.
Employee personal and financial information.	Governmental organisations (i.e. SARS, the Department of Labour, the Unemployment Insurance Fund etc) for purposes of compliance with legal obligations.
Customer credit and payment history, for credit information.	Credit Bureaus and/or other credit providers for the purposes of providing trade references.
Customer names and addresses, including names of customer representatives and their contact information.	Logistics and freight service providers for the purposes of ensuring delivery of products.
Customer names, vat number, postal address, physical address, and financial and transaction information.	Employees of the COMPANY to enable them to perform their functions and/or who are responsible for performing accounting functions; Auditors of the COMPANY.
Customer names, addresses, and contact information, including names of customer representatives and their contact information, FICA information, financial information, bank details.	The COMPANY’S’ CRM Service provider.
Supplier names, contact information and financial information.	Employees of the COMPANY to facilitate the rendering of required services for the purposes of reporting.
Supplier representatives’ names and contact information.	Employees of the COMPANYto enable them to perform their functions and/or who are responsible for performing accounting functions.
Supplier names, contact information and financial information.	Employees of the COMPANY to facilitate the rendering of required services for the purposes of reporting.
Supplier representatives’ names and contact information.	Employees of the COMPANY to enable them to perform their functions and/or who are responsible for performing accounting functions.
Sub-contractor names, contact information and financial information.	Employees of the COMPANY to facilitate performance of sub-contractor obligations; the COMPANY’S accounting department to facilitate payment of remuneration for the purposes of reporting.

10.4 Planned transborder flows of personal information (Section 51(1)(c)(iv))

10.4.1 The personal information of the members of the public who contact the COMPANY are not transferred outside of the REPUBLIC.

10.4.2 The personal information of Customers will only be transferred outside of the REPUBLIC to the extent that it shares the information with its holding company and/or subsidiary companies for the purposes of reporting and/or market production information, or as may be otherwise required in the performance of its contractual duties.

10.4.3 The personal information of the COMPANY’S suppliers may be transferred outside of the REPUBLIC where such transfer is necessary for the purposes of reporting where such transfer is necessary for the performance of a contract between the supplier and the COMPANY.

10.4.4 The personal information of subcontractors may be transferred outside of the REPUBLIC where such transfer is necessary for the performance of a contract between the subcontractor and the COMPANY, for the purposes of informing the COMPANY customers of the details of its subcontractor.

10.5 Security measures to be implemented to ensure confidentiality, integrity and availability of personal information (Section 51(1)(c)(v))

10.5.1 The COMPANY ensures the confidentiality, integrity, and availability of the personal information it processes by placing same onto secure servers, which are only accessible: -

10.5.1.1 from password protected computers; and

10.5.1.2 by designated members of staff with separate and limited access permissions.

10.5.2 Up to date Anti-virus software is installed on all machines and regular patches and updates of software is performed to keep systems secure.

10.5.3 The COMPANY regularly backs up and stores the personal information is holds onto separate secured hard drives.

10.5.4 The COMPANY has a dedicated hardware firewall, to protect the corporate network from external attacks.

10.5.5 In addition, The COMPANY’S website uses Secure Socket Layer (SSL) encryption to ensure privacy, authentication, and data integrity in internet communications.

11. AVAILABILITY OF THE MANUAL (SECTION 51(3))

11.1 A copy of the Manual is available-

11.1.1 on https://enter-africa.com;

11.1.2 at the head office of the COMPANY for public inspection during normal business hours;

11.1.3 to any person upon request and upon the payment of a reasonable prescribed fee; and

11.1.4 to the REGULATOR upon request.

11.2 A fee for a copy of the Manual, as contemplated in annexure B of the Regulations, shall be payable per each A4-size photocopy made.

12. UPDATING OF THE MANUAL

The COMPANY will on a regular basis update this manual.

Signed at...................................... on this the....................... day of ................................ 2023

_____________________________________ For: The COMPANY

Duly Authorised

Name: Volker Werth

Designation: Company’s Head

FORM 2

REQUEST FOR ACCESS TO RECORD

[Regulation 7]

NOTE:

Proof of identity must be attached by the requester.
If requests made on behalf of another person, proof of such authorisation, must be attached to this form.

TO: The Information Officer

______________________

(Address)

E-mail address:	_____________________________
Fax number:	_____________________________

Mark with an "X"

Request is made in my own name

Request is made on behalf of another person.

		PERSONAL INFORMATION
Full Names
Identity Number
Capacity in which request is made (when made on behalf of another person)
Postal Address
Street Address
E-mail Address
Contact Numbers	Tel. (B):		Facsimile:
	Cellular:
Full names of person on whose behalf request is made (if applicable):
Identity Number
Postal Address
Street Address
E-mail Address
Contact Numbers	Tel. (B)		Facsimile
	Cellular
PARTICULARS OF RECORD REQUESTED Provide full particulars of the record to which access is requested, including the reference number if that is known to you, to enable the record to be located. (If the provided space is inadequate, please continue on a separate page and attach it to this form. All additional pages must be signed.)
Description of record or relevant part of the record:




Reference number, if available
Any further particulars of record




TYPE OF RECORD (Mark the applicable box with an "X")
Record is in written or printed form
Record comprises virtual images (this includes photographs, slides, video recordings, computer-generated images, sketches, etc)
Record consists of recorded words or information which can be reproduced in sound
Record is held on a computer or in an electronic, or machine-readable form
FORM OF ACCESS (Mark the applicable box with an "X")
Printed copy of record (including copies of any virtual images, transcriptions and information held on computer or in an electronic or machine-readable form)
Written or printed transcription of virtual images (this includes photographs, slides, video recordings, computer-generated images, sketches, etc)
Transcription of soundtrack (written or printed document)
Copy of record on flash drive (including virtual images and soundtracks)
Copy of record on compact disc drive(including virtual images and soundtracks)
Copy of record saved on cloud storage server

MANNER OF ACCESS (Mark the applicable box with an "X")
Personal inspection of record at registered address of public/private body (including listening to recorded words, information which can be reproduced in sound, or information held on computer or in an electronic or machine-readable form)
Postal services to postal address
Postal services to street address
Courier service to street address
Facsimile of information in written or printed format (including transcriptions)
E-mail of information (including soundtracks if possible)
Cloud share/file transfer
Preferred language (Note that if the record is not available in the language you prefer, access may be granted in the language in which the record is available)

PARTICULARS OF RIGHT TO BE EXERCISED OR PROTECTED If the provided space is inadequate, please continue on a separate page and attach it to this Form. The requester must sign all the additional pages.
Indicate which right is to be exercised or protected


Explain why the record requested is required for the exercise or protection of the aforementioned right:


FEES
a) A request fee must be paid before the request will be considered. b) You will be notified of the amount of the access fee to be paid. c) The fee payable for access to a record depends on the form in which access is required and the reasonable time required to search for and prepare a record. d) If you qualify for exemption of the payment of any fee, please state the reason for exemption
Reason

You will be notified in writing whether your request has been approved or denied and if approved the costs relating to your request, if any. Please indicate your preferred manner of correspondence:

Postal address

Facsimile

Electronic communication (Please specify)

Signed at ____________________ this ___________ day of ________________ 20 _________

________________________________________________________

Signature of Requester / person on whose behalf request is made

-------------------------------------------------------------------------------------------------------------------------------------

FOR OFFICIAL USE

Reference number:
Request received by: (State Rank, Name And Surname of Information Officer)
Date received:
Access fees:
Deposit (if any):

_______________________________ Signature of Information Officer

FEES IN RESPECT OF PRIVATE BODIES

ITEM	DESCRIPTION	AMOUNT
1.	The request fee payable by every requester	R140.00
2.	Photocopy/printed black & white copy of A4-size page	R2.00 per page or part thereof.
3.	Printed copy of A4-size page	R2.00 per page or part thereof.
4.	For a copy in a computer-readable format on: (iii) Flashdrive (to be provided by requestor) (iv) Compact disc · If provided by requester · If provided to requester	R40.00 R40.00 R60.00
5.	For a transcription of visual images per A4-size page	Service to be outsourced. Will depend on quotation from Service Provider.
6.	Copy of visual images
7.	Transcription of an audio record, per A4-size page	R24.00
8.	Copy of an audio record on: (v) Flash drive (to be provided by requestor) (vi) Compact disc · If provided by requestor · If provided to requestor	R40.00 R40.00 R60.00
9.	To search for and prepare the record for disclosure for each hour or part or an hour, excluding the first hour, reasonably required for such search and preparation To not exceed a total cost of	R 145.00 R 435.00
10.	Deposit: If search exceeds 6 hours	One third of amount per request calculated in terms of items 2 to 8.
11.	Postage, email or any other electronic transfer	Actual Expense, if any.

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MANUAL IN TERMS OF SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT NO. 2 OF 2000, AS AMENDED.